Focus
PCTI clearly focuses on incomparable service standards in order to ensure remarkable travel experiences to our clients and therefore the company slogan “House of Red Carpet Services” has been given which do not let forget the aim to anyone in the company. Hence, today PCTI is known for providing the Red Carpet Services in the country and becoming the preferred travel partner for India, Nepal, Bhutan, Tibet, Sri Lanka, Myanmar among the foreign tour operators.
Reputation in the foreign market
Back to 1998, PCTI was started as an incoming tour operator only for India, in past 15 years we have gained that much confidence of our working partners that today we handle their clients in Indian Sub-continent, encompassing India, Nepal, Bhutan, Tibet, Sri Lanka and Myanmar.
PCTI is proud to be the Recognized members of the following Travel Trade Bodies :
MOT – MINISTRY OF TOURISM, GOVT. OF INDIA
ASTA - AMERICAN SOCIETY OF TRAVEL AGENTS
IATO - INDIAN ASSOCIATION OF TOUR OPERATORS
TAAI - THE TRAVEL AGENTS ASSOCIATION OF INDIA
Reputation in the Indian market
Today, PCTI holds great respect in the Indian tourism industry. Since past 15 years we irreplaceably where leading the industry and today, when number of incoming tourism organizations is increasing dramatically, we still enjoy very good and special rates from our service providers (Hotels, Transporters etc). PCTI’s strength lies in its dedicated team members and strong relationship with its suppliers including the Hotels, Airlines, Transporters etc who are well educated by us in order to maintain PCTI’s exclusive service standards.
Caring
Part of our reputation comes from our caring. We care deeply that travelers are satisfied. Vacations are precious commodities and a high level of perfection is required to make them worthwhile. Inevitably, our tour programs reflect the added features and thought which transform a mediocre vacation into the trip of a lifetime.
Trust
We've earned the trust of our colleagues in the travel industry. We’ve earned the trust of our clients. We’ve earned the trust of the hotels, airlines and suppliers to whom we entrust our clients’ vacations. Trust can quickly become an illusion, which is why every member of the PCTI team knows that, at the end of the day, retaining the trust of our clients and our principals is paramount. Because once one has earned the trust of travelers, suppliers and the travel industry, it’s something very precious one has neither desire nor intention to lose. It’s that simple
Specialization
PCTI’s specialization is in luxury, ultra luxury travel, incentive programs and MICE to India. Being luxury travel specialist we own all luxury transports, which plays an important part during the travel of our clients to make their holiday a memorable one, on the other hand our highly qualified multilingual tour guides, airport staff and local representatives are well civilized, cultured and polite who comes in interaction with the traveler.
Experience
Over past 15 years we hosted numerous tourists and business visitors to Indian Sub-continent and know it very well in terms of designing unique and well-researched itineraries. We are the company of choice for more than 150 tour operators, travel agencies, Incentive houses, conference organizers and professional associations. |
 |
Professional Staff
Company Managers and staff have special training in tourism management in various leading institutions of India & abroad. PCTI employees and contracts people with various professional backgrounds. This enables us being competent designing with equal quality and success archaeological, cultural, ethnological, mountaineering or trekking tours.
Regular training programs are carried out for our team members and suppliers to make them understand the focus of the company and to update them as per the changing pace of time and needs of the industry.
"Field" Experience
All our trip leaders have a minimum of 10 years experience in the field. Most of the office people, including company top managers have worked as guides and tour managers. This gives us competence to monitor and control the quality of services, provided by contracted employees.
Backup
We have 20 people in the office and over 60 temporary workers and we always have backup team on standby. Unlikely, but in case of emergency, whether in the field or cities, the backup teams will react immediately to solve the problem.
Quality Product
We carefully select the product and make its assessment before we introduce it to the market. We always send reconnaissance expedition, which is completed by tour-manager, guides, technical personnel and contracted specialist, to the new spots. We participate in all steps in the chain of product development – from generating ideas to designing logistical schemes of day-to-day operations. We permanently monitor and control our suppliers (hotels, restaurants, transportation means etc).
When developing product, should be this for individuals or groups, we are considering four major parameters: Safety, Quality of site, quality of infrastructure and price. Final shape of the product is defined according to the order of these priorities. We are flexible to change order of the priorities in accordance to our customer’s wishes, however, safety always first to us.
Good prices for high value
PCTI is extremely flexible in meeting the customer’s needs and priorities. Thanks to the strong buying power we can offer to our partners and consumers exclusive rates at quality hotels and for other services.
Innovative
Not just because new places are exciting, but also because you have to be permanently sunk in the armchair not to know that even familiar places have innumerable crannies to explore. We scout, we delve, we ponder, and we construct our trips with the idea that jumping out of travel ruts is an imperative.
Let PCTI host you in this challenging and fascinating part of the world and we assure that your next holiday can be an endless memory and a very unique journey of discovery... |
